Job Description
At Sunrise, our Care Manager is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods. Responsibilities:- Build meaningful relationships with a specified number of seniors and their families as you provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities - Notify management of changes in condition and recommend adjustments in the level of care and service - Assist residents in life skills and other life enriching activities as indicated on their individual profile - Blends a variety of multi-sensory experiences into the resident's day- Participates in the development of the Individualized Service Plans (ISP) and monthly updates- Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift.- Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.- Responds to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards- Invite, Encourage, Assist (IEA) residents in life skills and other life enriching activities as indicated on ISP and demographic profile- Committed to serving our residents and guests through our Principles of Services Qualifications:- Dedication to and passion to serve seniors with excellent customer service skills- Positive attitude, the flexibility to perform various duties in service to the residents and the ability to work in a team environment are keys to success- High School diploma/GED accepted and may be required per state regulations- In states where appropriate, must maintain certifications- Must be at least 18 years of age- Previous experience working with seniors preferred- Ability to make choices, decisions and act in the resident's best interest- Possess written and verbal skills for effective communication and a level of understanding- Competent in organizational and time management skills- Demonstrate good judgment, problem solving and decision making skills.Benefits:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday payDaily Pay offered to get paid within hours of a shift (offered in the U.S. only)Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirements