Job Description
Western Pest Services is a premier provider of pest control solutions. Western Pest Services protects more than just homes and business in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them grow, and to keep it fun. Established in 1928, we have a legacy of excellence and the stability of an industry leader.<br/>Our Human Resource Coordinator is a key role that supports our Western Pest Services and Waltham Pest Services brands.<br/>You will work closely with all members of the Human Resources team to develop a full understanding of their business and needs. This position is responsible, but not limited to, being a point of contact for employees regarding questions relating to Human Resources (HR) policies, programs, and practices. This position will also assist with resolving issues, as well as take a lead role with data auditing and integrity. The successful candidate will have strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization.<br/>Western Offers<br/>Competitive salary<br/>Remote Potential<br/>Medical, dental, vision<br/>401K with company match<br/>Stock purchase<br/>Tuition reimbursement, and more!<br/>Paid Time Off (Holiday/Vacation/Sick)<br/>Award-winning Company Paid Training!<br/>Opportunities for Growth, Development, and Advancement<br/><br/>Responsibilities<br/>Primary Scope of Responsibilities:<br/>Assist employees to resolve issues regarding benefits, compensation, retirement plans, and some employee relations by providing needed information or escalating concerns in accordance with defined processes.<br/>Maintain appropriate level of process, program, and policy knowledge in order to assist employees.<br/>Serve as the subject matter expert for MyRollins, our integrated Human Resources and Payroll system. This role will focus on the core human resources and learning management system (LMS) capabilities. This role will also be responsible for ensuring data accuracy in the system.<br/>Assist manager and employees with MyRollins self-service questions as needed.<br/>Process all new hires in MyRollins and assist with new employee onboarding as needed.<br/>Conduct exit interviews and analyze exit survey data to identify trends for business leaders to take appropriate action.<br/>Supports administrative meetings and training sessions as needed.<br/>Prepare monthly, quarterly and ad hoc reports as needed.<br/>Calculate and process monthly sales commissions.<br/>Lead the process to pay monthly dues to all three unions.<br/>Keep up to date with the latest HR trends and best practices.<br/>Process requests to transfer employees among brands.<br/>Provide meeting, training, and event support. Schedule and organize facilities support. Coordinate travel as needed.<br/>Other duties as assigned.<br/><br/>Qualifications<br/>Knowledge, Skills & Abilities:<br/>Excellent verbal and written communication skills<br/>Outstanding listening skills with ability to navigate and consult with employees through personal and sometimes difficult circumstances.<br/>Ability to diagnose a problem and lead correction efforts through effective communication and efficient execution.<br/>Drives results and is solutions oriented.<br/>Exceptional time management, organizational, prioritization and follow-up skills.<br/>Places high priority on data integrity and security, confidentiality.<br/>Work effectively in a team environment<br/>Proficient in Word, Excel, PowerPoint, Google Docs.<br/>Education Required<br/>High School Diploma required<br/>Associates or Bachelors degree preferred<br/>Experience Required<br/>General profe