Job Description
<font class="bold">Description</font><div><span><strong>SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!</strong></span><span>Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that our people make the connections happen.</span><span><strong>WHY YOU SHOULD JOIN US?</strong> You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.</span><span><strong>THE ROLE: Inside Client Manager - SLED </strong></span><span><strong>Job Summary:</strong></span><span>As an<strong> Inside Client Manager - SLED, </strong>your primary role is to manage the sales operations process for your assigned accounts. ICMs interact and work with Account Managers, vendors, and customers to maintain ongoing business in the IT infrastructure services and products arena through direct sales support of Account Managers. This position will partner and communicate with various internal teams to support Presidio's SLED customers.</span><span><strong></strong> <strong>Travel Requirements:</strong></span><span>This position may require up to 10% travel.</span><span><strong>Job Responsibilities:</strong></span><ul><li><span>Onboard and setup of new SLED customers</span></li><li><span>Maintain subject matter expertise in all areas of SLED contracts, including state/local contracts, ERate, and NASPO</span></li><li><span>Act as the primary internal point of contact for our customers in conjunction with account managers</span></li><li><span>Partner with SLED contracts team to ensure compliance with all public sector contract vehicle requirements</span></li><li><span>Attend customer meetings to strengthen existing relationships, forge new relationships to better understand customer objectives, and participate in the close-out of projects</span></li><li><span>Delegate customer report requests, run-rate quotes, and orders to appropriate internal resources.</span></li><li><span>Maintain Salesforce account data integrity to ensure customer account, contact, and project information is accurate and up-to-date</span></li><li><span>Work with Solution Architect to build Bills of Materials that meet customer requirements</span></li><li><span>Generate accurate quotes for solution business </span></li><li><span>Conduct forecasting and prospecting for run-rate business to understand future financial trends and opportunities in the run-rate space</span></li><li><span>Identify opportunities for cross-selling to the current customer base</span></li><li><span>Manage the registration process to ensure the best pricing possible for both Presidio and customers with input from the Account Manager and leveraging the Deals Desk</span></li><li><span>Partner with specific vendors to quickly and accurately source quotes. Leverage relationships with vendors through meeting attendance and communication to maintain awareness of promotions and vendor pricing programs</span></li></ul><span><strong>Required Skills: </strong></span><ul></ul><ul><li><span>Experience working with SLED customers/ accounts</span></li><li><span>Experience with ERate, and NASPO tools</span></li><li><span>Knowledge of IT infrastructure/solutions manufacturers in the enterprise space</span></li><li><span>Advanced knowledge of Microsoft software applications (excel, word, PowerPoint etc.)</span></li><li><span>Strong customer service skills with a continuous service orientation focus</span></li></ul><span><strong>Additional Desired Ski