Job Description
JOB DESCRIPTION FirstEnergy FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] As part of the Cellular Mobile and Asset Administration team within the IT organization, the Asset Management Analyst will focus on daily and long-term strategic lifecycle management of hardware and software IT assets. The successful candidate will have working knowledge of hardware and/or software asset management. Working Environment: Fully Remote Job Responsibilities include (but are not limited to): * Create, manage and/or perform life cycle policies and processes for IT assets from acquisition through retirement/disposal * Audit IT asset policies and processes; document deficiencies; work with appropriate personnel to remediate deficiencies * Help develop and implement processes related to the management of hardware or software assets within the organization * Review & approve new hardware or software standards and maintain Service Catalog standard models and prevent duplication * Audit asset inventory using IT Asset Management processes, tool and best practices * Research inventory data anomalies and resolve using IT asset management policies and best practices * Help develop or create IT asset management procedures * Analyze data across asset classes, ensuring accurate reporting, and implement remediation where required * Work with discovery tools and resources to better manage hardware or software assets * Perform vendor or contract management processes REQUIREMENTS * Bachelor's degree in Management, Business Administration, Finance, Computer Science, or related field. In lieu of a degree 2-4 years of experience in finance or IT asset management will be considered. * Certification in hardware or software asset management such as ITAM, IAITAM would be advantageous * Data analytics and the ability to review and compile large datasets * Highly motivated to work independently and productively, with an aptitude to learn quickly. * Ability to work with minimal supervision * Ability to work in a virtual environment with remote colleagues utilizing virtual technologies. * Ability to work with third party vendors * Core competencies also include interpersonal and communications (written & verbal) skills Qualifications at advanced levels include all the above, plus: * Associate's or BA/BS in Computer Science or related field or 4-6 years of relevant IT asset management experience * Intermediate experience in using, maintaining and compiling management information from Asset management tools, particularly SCCM and ServiceNow * Intermediate experience developing and implementing IT asset management processes and procedures. * Intermediate experience with vendor and contract management * Associate's or BA/BS in Computer Science or related field or 6-10 years of relevant IT asset management experience * Extensive experience in using, maintaining and compiling management information from Asset management tools, particularly SCCM and ServiceNow * Extensive knowledge of IT Asset Management best practices * Extensive experience developing and implementing IT asset management processes and procedures. * Extensive experience with vendor and contract management. Benefits, Compensation & Workforce DiversityAt FirstEnergy, employees are key to our success. We depend on their talents to meet the challeng