Job Description
Description
The Tax Transformation Office serves Deloitte Tax, focused on transforming client service delivery inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality service to our clients. Tax Transformation drives improvements across the full range of Tax market offerings. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.
Responsibilities
The role requires working knowledge of professional services and the end-to-end tax compliance engagement life cycle. As a Manager on the Service Delivery Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. Projects span across multiple Business Threads, including tax compliance and advisory service delivery for Corporate, Investment Management, Operating Flow-Through, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as Initiate, Manage and Close engagements. Responsibilities include:
- Understand Tax business strategy and transformation aspirations
- Stakeholder Engagement - establish strong business relationships that drive delivery of business outcomes
- Coach and develop Tax Transformation team to deepen delivery capabilities
- Program Management - strategic management of multiple projects that span Tax Years
- Project Management - ability to define and manage detailed workplans, resource estimates, management of budget, forecast and actuals
- Identify and delivery of key results with clear status tracking
- Identify dependencies, risks, issues, decisions and change requests - work with stakeholders to identify appropriate remediation plans to keep work on track
- Understand context and implications of existing processes and legacy technologies
- Engage with Tax professionals to assess client service delivery pain points, identify opportunities and deliver on strategy process improvement
- Business process analysis and the ability to apply agile and design thinking techniques
- Decompose business requirements into functional requirements
- Collaborate throughout the technology development lifecycle
- Oversee use testing
- Review and contribute to learning strategy and materials
- Assess business readiness
- Analyze user feeback and develop related action plans
- Lead deployment
- Decommission legacy systems
- Executive reporting
- Integrate program and project resources including communication and change
The team
Deloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define delivery standards and the standard processes to support the delivery of Tax services, as well as the related development and deployment of technology to enable service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the digital client experience. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including Quality Assurance and Technology Support. The team consults and executes on a wide range of projects with a strong focus on process design and deployment and adoption, including stakeholder analysis, communications, learning and change management.
Qualifications
Required:
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
- Bachelor's degree in business, accounting, or information technology related field
- 8+ years of relevant experience
- Ability to travel up to 25%, on average, based on project work and phase of the delivery cycle
- One of the following accreditations obtained, in process, or willing to obtain:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
- Technology Certifications:
- Certified SAFe® Lean Portfolio Manager
- Certified SAFe® Architect
- Certified SAFe® Agile Software Engineer
- Certified SAFe® Product Owner/Product Manager
- Certified SAFe® Agilist
- Certified SAFe® Advanced Scrum Master
- Certified SAFe® Scrum Master
- Certified SAFe® DevOps Practitioner
- Certified SAFe® Practitioner
- Microsoft Certified Solutions Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE)
- Professional Scrum Product Owner (PSCPO)-SCRUM.org
- Project Management Professional (PMP)
- Program Management Professional (PgMP)
- Certified Scrum Product Owner (CSPO)
- Professional Scrum Developer (PSD)
- Certified Scrum Developer (CSD)
- QAI Global Institute Certification
- Open Group Certified Architect (Open CA)
- Open Group Certified IT Specialist (Open CITS)
- IASA's Certified IT Architect (CITA) (Level F or A)
- AWS Certified Solutions Architect
- Microsoft Azure
- Microsoft MCSD Certification
- MCSD: Web Applications
- MCSD: SharePoint
- MCSD: Application Lifecycle Management Solutions Developer
- Certified Secure Software Lifecycle Professional (CSSLP) - (ISC)2
- Oracle Certified Professional
- Java: Java EE Enterprise Architect 5+, Java SE 5+ Programmer, Java EE 5+ Web Component Developer
- ISTQB (International Software Testing Qualifications Board)
- UX or UX Master Certification
- Alteryx Designer- Advanced Certification
- Certified Information Systems Security Professional (CISSP)
- Certified Secure Software Lifecycle Professional (CSSLP)
- ASQ- American Society for Quality - Software Quality Engineer
- SEI - Software Engineering Institute Certification
- Lifecycle Management and Advanced Functional Testing Certifications (HP)
- Six Sigma (Green or Black Belt)
- ITIL Certification
- Other: Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services or GCP (Google Cloud Platform)
Preferred:
- Large scale transformation experience
- Strong Program and Project Management skills
- Strong Microsoft Project, Excel, and PowerPoint experience
- Working knowledge of data analysis, management and metrics
- End-to-end technology project delivery
- Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines
- Experience working within a professional service environment
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,510 to $285,749
Recruiting for this position will end on 4/30/2024.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.