Job Description
Description
We are seeking a Solutions Specialist / Business Analyst to join our team in Rockaway, New Jersey. In this role, you will be instrumental in bridging the gap between business requirements and technical implementation. You'll collaborate with internal and external stakeholders, optimize business processes, and use your SQL expertise to support data-driven decision-making.
Responsibilities:
- Collaborate with business stakeholders to understand their challenges, objectives, and requirements
- Analyze and identify process inefficiencies, recommending data-driven solutions
- Document business and functional requirements, workflows, and use cases
- Develop user stories, test scripts, and acceptance criteria for development teams
- Work alongside IT, product owner, and development teams to translate business needs into technical solutions
- Support solution design, system configuration, and testing efforts
- Ensure implemented solutions align with business objectives and technical requirements
- Facilitate clear communication between business teams and technical teams, acting as a liaison
- Lead workshops, stakeholder meetings, and training sessions
- Provide end-user support, documentation, and training for new processes and systems
- Analyze data trends, generate insights, and support decision-making
- Develop reports and dashboards to track key business metrics
- Research, evaluate, and implement third-party SaaS solutions and integrate them with in-house products
- Develop detailed project plans and track progress to ensure successful execution
- Maintain comprehensive project documentation.
Requirements
· Bachelor's degree, plus 6-8 years of relevant work experience required
· Expertise in business process modeling, requirements documentation, and stakeholder management.
· Strong knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies.
· Proficiency in SQL for data analysis and querying databases.
· Experience with business intelligence (BI) tools, specifically QlikSense.
· Ability to create flowcharts, sequence diagrams, swimlanes, and data flows to capture business scenarios and system capabilities.
· Understanding of APIs, data integration, and UI/UX best practices.
· Strong knowledge of JavaScript frameworks such as Vue.js or React is a plus.
· Excellent problem-solving, analytical, and communication skills.
Preferred Skills
· Transportation industry or supply chain background is a plus
· Exposure to Robotic Process Automation (RPA) tools for data management
· Scrum Master Certification is a plus
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