Job Description
- Unit Representative functions in the Emergency Department; responds to patients/ family's needs in a courteous, positive and timely manner with confidence and compassion that reflect AHS PRIDE values.
- Courteously and promptly answers multiple telephone calls, receiving and giving accurate and complete message to appropriate personnel according to hospital and departmental guidelines.
- Presents information in an articulate, organized and coherent manner.
- Review and enter physician orders and file appropriately in patient's chart.
- Calls attending physicians as directed by ED physician in a timely manner.
Minimum Education:
- High School Diploma or GED required
Relevant Experience:
- Prior experience in an Emergency Room setting preferred
- Prior medical experience i.e. nursing school, hospital work, doctors office