Job Description
Testing Strategy & Program Manager Sr
The Test Strategy & Program Manager Sr is responsible for developing and overseeing the implementation of comprehensive testing strategies that ensure the quality and reliability of our software products. This role works closely with cross-functional teams, manages resources effectively, and drives continuous improvement initiatives to enhance testing processes. This role also identifies risks, manages defects, and ensures adherence to quality assurance standards.
Key Responsibilities and Duties
- Develops and implements a comprehensive testing strategy aligned with business objectives, regulatory requirements, and industry best practices.
- Designs and creates detailed test plans outlining objectives, methodologies, resources, timelines, and success criteria for each testing phase.
- Leads collaboration with cross-functional teams including business analysts, project managers, developers, and quality assurance professionals to integrate testing seamlessly into the project lifecycle.
- Systematically captures, manages, and resolves defects or issues identified during the software development lifecycle. Ensures that defects are properly documented, tracked, and addressed in a timely manner.
- Maintains comprehensive documentation of testing activities, findings, and recommendations. Provides regular reports to stakeholders highlighting key insights and outcomes.
- Facilitates the integration of consumer feedback into the testing process to validate assumptions, prioritize features, and drive continuous improvement.
- Ensures adherence to quality assurance standards, regulatory requirements, and industry best practices throughout the testing process.
- Analyzes test results and data to identify trends, patterns, and insights that inform product enhancements and improvements.
- Facilitate training and knowledge-sharing sessions to enhance team capabilities.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
8IC
Preferred Qualifications
- Previous Banking/Financial Services experience
- 5+ years of program & project management experience.
- Test Planning: Prior experience creating detailed test plans outlining objectives, methodologies, resources, timelines, and success criteria for each testing phase.
- Knowledge of testing automation tools
- Training and Development: Previous experience training and mentoring testing team members to build their skills and expertise in consumer testing methodologies and technologies.
Posting End Date: 3/30/25
Job Seeker Notice
EverBank, N.A. ("EverBank") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
EverBank's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)
Pay Range $106,900 - $144,600
EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.
We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.