Job Description
Overview
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.
Responsibilities
Bring your administrative skills and winning personality to our nursing center. As a receptionist, you directly impact the nursing center reputation being the first person that a patient/resident, family member, candidate or client interacts with at the nursing center.
*Answer all incoming calls professionally and courteously and redirect them appropriately.
*Warmly welcome, greet and direct patients, visitors, and guests.
*Coordinate outgoing and incoming mail.
*Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
*Order supplies and performs other clerical duties as assigned.
Qualifications
*High school degree or equivalent is required.
*Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
*Excellent communication skills are required.
*Must be proficient with Google; Docs, Sheets, Slides.
Benefits
*Variable compensation plans
*Tuition, Travel, and Wireless Service Discounts
*Employee Assistance Program to support mental health
*Employee Foundation to financially assist through unforeseen hardships
*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
We also offer several voluntary insurances such as:
*Pet Insurance
*Term and Whole Life Insurance
*Short-term Disability
*Hospital Indemnity
*Personal Accident
*Critical Illness
*Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.