Job Description
Coordinates and documents multiple projects for the Care Coordination department, with particular focus on the health system's social determinants of health (SDOH) initiative, and administrative support for the Care Coordination and Community Health teams.
Include, but are not limited to:
- Manage multiple projects' implementation and completion including planning, key focus areas, staffing/committee development, and stakeholder engagement. Track and report on project progress and act to identify and resolve obstacles to ensure success.
- Act as a liaison and resource for multidisciplinary team members and project initiatives. Schedule and coordinate project team meetings. Prepare documentation and communication including data presentations, summaries, and meeting agendas/minutes for stakeholders. Record and distribute minutes or notes and follow up actions. Follow up with project team members to ensure actions are completed according to timeline.
- Data collection for program evaluation, statistics and analytics. Prepare regular and ad hoc reports and presentations. Distribute project reports and documents as directed. Monitor and track project documents and finances. Maintains project document files and records in accordance with established procedures.
- Collaborate with leadership and team to identify and schedule project deliverables, milestones, and outcomes. Track and reports on project status and progress, identify and resolve obstacles to ensure that project is on track with determined timelines. Maintain and modify project plan, documentation, and staffing requirements for multiple projects.
- Act as a representative for the Care Coordination and Community Health teams representing the department with professionalism and an ability to flex communication techniques and style to various audiences and work with diverse professional and patient populations.
- Daily calendar management for the Director of Community Health and Care Coordination Social Services.
Provide clerical and day-to-day administrative operations of the Care Coordination and Community Health departments including meeting and program management and record-keeping, daily assignments, and accounting functions of the department including invoicing, financial record-keeping, order tracking, payroll, and financial reports.
Education/Experience
- Bachelor's Degree Required
- Experience with Data collection/management/analysis
- Familiarity with value-based care and population health initiatives, particularly in a health system setting.
- 1-3 years of project management experience or administrative experience in a related field.
- Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, Power BI, or Access.
- Epic familiarity preferred.
Other Competencies:
- Written Communications: Ability to communicate clearly and effectively with internal and external customers via written, verbal, telephonic, and digital communication. Ability to flex communication techniques and style to various audiences and work with diverse professional and patient populations.
- Knowledge: Strong analytic and problem-solving skills, metrics/outcome reporting and ability to navigate EMR and databases with demonstrated ability and working knowledge of standard concepts, practices, procedures and policies.
- Teamwork: Ability to work collaboratively within an interdisciplinary team to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Organization: Exceptional organizational and time management skills with the ability to multi-task, problem-solve, and balance and deliver results in a program with multiple projects, programs, and priorities.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Strong interpersonal skills and proven ability to develop and enhance collaborations with local community agencies and organizations.
- Adaptability: Flexibility and adaptability to a fast-paced dynamic environment with concurrent projects and initiatives in various stages
ABOUT US
At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit, NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morristown, NJ
- CentraState Healthcare System, Freehold, NJ
- Atlantic Home Care and Hospice
- Atlantic Mobile Health
- Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
- Best Places to Work in Healthcare - Modern Healthcare
- 150 Top Places to work in Healthcare - Becker's Healthcare
- 100 Accountable Care Organizations to Know - Becker's Hospital Review
- Best Employers for Workers over 50 - AARP
- Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
- One of the 100 Best Workplaces for "Millennials" Great Place to Work® and FORTUNE® magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.