Job Description
<strong>Our Purpose</strong>At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.<strong>Sr. Specialist, Enterprise Education - Instructional Designer</strong><strong>Job Description Summary</strong>Developing technical training on Majesco's software solutions and toolkits to various learning audiences is essential for our growth. In this role, you will be a member of the Majesco Enterprise and Partner Education (EPE) Team focused on the re-design and ongoing development of technical products and toolkits. These learning assets will support Majesco's transition to a self-paced learning model to drive scalability. Use of instructional design tools, specifically Articulate (Rise 360 and Storyline) is required.<strong>Key Responsibilities</strong><ul> <li>Leads technical training design projects by collaborating across Majesco Subject Matter Experts (SMEs) to define the right level of content for course design.</li> <li>Follows the end-to-end Instructional Design ADDIE model (Analyze, Design, Develop, Implement and Evaluate) in the creation of all learning assets.</li> <li>Uses training design software to create micro-module learning including animation, videos, and other interactive options to engage learning (Articulate)</li> <li>Designs complex training modules or virtual labs requiring learner to experience practice in real-world situations electronically.</li> <li>Prepares content outlines, scripting, knowledge checks, voiceovers and other logistics needed to create interactive micro level self-paced learning modules.</li> <li>Learning management system platform oversight, use or administration based on assignment or as back up.</li> <li>Uses immersive, problem-based learning approaches to ensure hands-on experiences and retention of information and skills.</li> <li>May develop show-me simulations in eLearning that demonstrate within the course how to do something on a Majesco system.</li> <li>May design and/or re-design courses spanning soft, professional, technical, and product courses applicable to a learner-centric model.</li> <li>Prepares and/or updates curriculum as required.</li> <li>Leads activities to maintain collaborative partnerships across Majesco and with external partners as applicable.</li> <li>Ensures accessibility standards are followed in the design and development of eLearning materials, adhering to WCAG 2.1 guidelines to create inclusive and accessible learning experiences for all users.</li> <li>Follows Majesco brand standards in training, communication, and materials.</li> <li>Will be empowered to lead assignments and drive a learning culture at Majesco.</li> <li>Other duties as assigned.</li></ul><strong>Typical Skills and Experiences</strong><strong>Education:</strong> Undergraduate degree or global equivalent required. <strong>License/Certification/Designation:</strong> Required: Instructional Design experience with Articulate Rise 360 and Storyline. Prefer training, design or performance improvement certifications, and/or affiliations. SAFe, PMP and/or Scrum Master certification is a plus.<strong>Experience: </strong>Typically, 3-5 years of experience in all aspects of training and development with emphasis on instructional design of eLearning self-paced learning. Prefer 2+ years technical training domain, software, and other technology experience. Course facilitation and experience in training effectiveness metrics is a plus. Insurance experience across various Lines of Business (Property & Casualty and/or Life & Annuity or group products) is a plus. Virtual lab instructional design and/or development is a plus.<strong>Knowledge, Abilities, and Skills:</strong> Proven knowledge